Shipping policy
Poporich Shipping Policy
Thank you for choosing Poporich! We are committed to providing you with fast and reliable shipping services. Below is our shipping policy, which applies to customers in the United States, United Kingdom, and Australia.
1. Shipping Destination
We currently provide shipping services to customers in the United States, United Kingdom, and Australia. Based on your shipping address, we will arrange the most suitable shipping method for you.
2. Shipping Time
We provide standard shipping services, and the shipping time for all orders is 7-10 business days. The specific time may be affected by factors such as holidays, weather, and shipping company scheduling.
United States: Standard shipping time is 7-10 business days.
United Kingdom: Standard shipping time is 7-10 business days.
Australia: Standard shipping time is 7-12 business days.
3. Processing Time
All orders will be processed and shipped within 1-3 business days. If you place an order during peak order hours on weekdays, the processing time may be longer.
4. Shipping Cost Instructions
The shipping costs we provide you will vary depending on your country and the weight, size, etc. of your order. Shipping costs will be displayed at checkout, and you can view the exact amount before confirming your order.
5. Order Tracking
Once your order is shipped, we will send tracking information via email so that you can track your package in real time. Please ensure that the email address you provide is correct so that we can send relevant notifications.
6. Address Change
Before your order is shipped, you can contact our customer service team to modify the delivery address. Please note that address change requests need to be submitted before the order is processed.
7. Non-delivery Areas
Currently, we only support delivery to the United States, the United Kingdom, and Australia. We are temporarily unable to provide delivery services to other regions.
8. Questions and Support
If you have any questions or concerns about any shipping process, please feel free to contact our customer service team. You can contact us at the following methods:
Email: service@poporich.com
Official Website: www.poporich.com
We will do our best to help you and solve your problems.
Thank you for your support and understanding, wish you a happy shopping!
Poporich Team